1. Information We Collect

• Account data (name, email, login details)
• Project data (videos, URLs, outputs, subtitles, segment edits, overrides)
• Technical and usage data (logs, browser/device metadata, IP)
• Billing metadata via payment providers (no full card storage by us)

2. How We Use Data

• Deliver and improve the service
• Process transcription, translation, TTS, and remuxing
• Provide support and troubleshooting
• Protect security and prevent abuse
• Comply with legal obligations

3. Service Providers

We use trusted providers for hosting, AI processing, analytics, email, and payments. Data shared is limited to what is required to operate the service.

4. Data Retention

Data is retained as needed for service delivery and account history. You may request deletion at contact@dubcheap.com. Backups may persist for a limited period.

5. Security

We apply reasonable technical and organizational safeguards. No system can guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, objection, or portability by contacting contact@dubcheap.com.

7. Children

DubCheap is not intended for children under 16.

8. International Transfers

Your data may be processed outside your country, with safeguards where required by law.

9. Changes

We may update this policy. Material changes will be posted on this page.